Close-up of splashing water with droplets and waves
A badge with a 5-year parts and labor warranty, featuring a checkmark symbol and blue ribbons.

Well Pump Repair in Gainesville and Across North Florida: 3rd-Generation Family Service

FL Water Well Contractor License #5016 · FGWA · NGWA · NCFWA Member · Google 5.0 Rated · Wisetack Financing

Workers loading pipes onto a truck with a crane.
Blue water splash with droplets on a black background.
Proudly Serving
17
Communities Across North Florida
💧
FGWA
Florida Ground Water Association
🌎
NGWA
National Ground Water Association
❄️
NCFWA
North Central Florida Water Association
Google
★★★★★
5.0 Rated
✔️
Wisetack
Financing Available
Proudly Serving
17
Communities Across North Florida
💧
FGWA
Florida Ground Water Association
🌎
NGWA
National Ground Water Association
❄️
NCFWA
North Central Florida Water Association
Google
★★★★★
5.0 Rated
✔️
Wisetack
Financing Available
A white utility truck with an extendable boom arm parked on green grass under trees, with a black forklift visible in the foreground.

Perry-Pump Repair Service is a family-owned well pump shop based in Gainesville, serving 17 communities across Alachua, Union, Bradford, Columbia, Suwannee, Putnam, Clay, Baker, and Gilchrist counties, from Lake Butler and Starke to Newberry, Lake City, Williston, and rural homesteads where private wells are the only water source. Owner-operator Eric Perry is a 3rd-generation water well specialist; the Perry family has been working North Florida wells for more than 50 years.

Most customers find us the same way: "I woke up this morning and have no water." We answer the call, walk through the diagnostic, and schedule the visit. There is no service call fee, no diagnostic fee on routine residential work, and we put the warranty in writing on the invoice, parts, and labor before you sign anything. Pressure systems and most residential submersibles carry a 5-year parts-and-labor warranty.

Whatever your situation, sudden no-water emergency, pressure tank short-cycling, irrigation pump down before the next ag pull, or a pre-purchase real estate inspection, one call to (352) 474-7142 connects you directly to Eric or the office. We are licensed by the State of Florida (Water Well Contractor #5016), and we are members of the Florida Ground Water Association, National Ground Water Association, and the North Central Florida Water Association.

FL License #5016

Fully state-licensed Water Well Contractor, public registry.

Google 5.0 Rated

Verified Google reviews from real Gainesville-area customers.

3rd-Generation Family Trade

50+ years of Perry family well work, with Eric as owner-operator since college.

Wisetack Financing

Minutes to apply, no hidden fees, real terms before you sign.

5-Year Parts + Labor Warranty

Pressure Package + most residential submersibles. Always in writing on the invoice.

17 North Florida Cities

Gainesville HQ + 17 communities across 9 North Florida counties.

Call (352) 474-7142 → reaches Eric or the office directly during business hours

Why North Central Florida Calls Perry First

Here is what we lead with, and every bit of it is verifiable: what we post about our credentials, what we put in writing on the invoice, and which brands we install. The six credentials below are the ones we lead with, all of which are verifiable.

Symptoms and Failures We Diagnose Across the Service Area

If you are reading this, something about your water is not right. The list below covers the symptoms and component failures we see most often across our 17-city footprint. It is not exhaustive, but if any of these sound like your situation, the diagnosis on the phone is usually close enough to put a plan in motion before we arrive.

No water at all: "I turned the tap on, and nothing happened."

Faucets sputter for a few seconds, then run dry
Sudden complete water loss with no warning
Tripped breaker that will not reset (motor short or capacitor failure)
Pump running audibly, but no water reaching the house
Power present, the pump will not start at all
Water present at one fixture, absent at another (zone or booster issue)
Lightning strike took out the control box

Pressure problems: "My water's there, but it's wrong."

Pressure tank short-cycles (pump cycles every 30-60 seconds)
Pump runs constantly, never shuts off (waterlogged tank or stuck switch)
Low pressure throughout the house
Pressure drops sharply when two or more fixtures run
Pressure surges high, then drops low (failing pressure switch)
Water hammer noise on shut-off
Pressure tank feels heavy or waterlogged when tapped

Component-level failures we replace regularly

Pressure switch contacts pitted, burned, or fouled by insects
Pressure tank with a collapsed bladder or waterlogged
Control box capacitor failed (common after summer lightning)
Drop pipe leak, pump sits lower than designed
Wellhead seal damaged, surface contamination risk
Well casing damage, most often from improper original installation
Submersible pump impeller worn down by sediment
Jet pump suction-line leak causing loss of prime
Pressure relief valve failed or was improperly sized

Strange noises, smells, and stains

Submersible system (pump + new drop pipe + install + reset pressure): starts at $5,000
Jet pump system: starts at $4,000
Shallow well jet pump: $3,200
Constant-pressure VFD retrofit (Franklin SubDrive or Grundfos drive): add $4,000–$5,000 to a base submersible install
Wellhead extension + cap-and-seal sanitary repair: $1,600–$2,400

Real estate and code concerns

Pre-purchase well inspection for buyers and Realtors
Well casing height below flood elevation (flood-zone wellhead extension)
Wellhead cap-and-seal sanitary check ahead of closing
Well decommissioning per FDEP rules when replacing an unused well
Pressure system code review for new occupancy
Water-quality field-kit test review (iron, hardness, pH, nitrate, sulfide)
Permit support: we flag when a permit is required, and the owner files
A white utility truck with an extendable lift and long metal shelving, parked on grass with trees in the background.
A grid of 24 blue circular icons with a small white dot and a line radiating outward, resembling a stylized sun or star, arranged in 6 rows and 4 columns on a black background.
Close-up of splashing blue water with droplets against a black background.
A blue shield-shaped badge with white and light blue accents, featuring three stars at the top, the text '3RD GENERATION' in the center, and a ribbon at the bottom with the words 'FAMILY-OWNED'.

Eric Perry —3rd-Generation Water Well Specialist

Multiple blue molecular structures with connected atoms on a black background.

The Perry family has worked North Florida wells across three generations. Eric's grandfather started in the trade decades ago, and after an accident pushed his grandfather out of the industry, Eric's uncle later picked the trade back up. Well work has supported the Perry family ever since. Eric grew up on well sites off and on as a kid, joined the trade professionally after graduating college, and has been an owner-operator for approximately 13 to 14 years.

Splash of water with droplets in motion.

What Actually Happens When You Schedule Perry-Pump

We try to make the first 30 seconds of the call do as much diagnostic work as the first 30 minutes on site. Here is the path most customers walk:

Phone diagnostic on the call

Call (352) 474-7142: Eric or the office answers Mon. - Fri. 8 AM - 5 PM. Three or four questions (water at all? sudden loss? unusual noises? tripped breaker?) are usually enough to tell whether you are looking at the tank, the switch, the pump, or the controls. After hours, calls may go to voicemail; we will return them and schedule for the next available day.

Plain-language quote on the spot.

No sales script, no push for the most expensive part. If a $300 switch fixes it, that is the quote. Full system replacement: submersible starts at $5,000, jet at $4,000, shallow-well jet at $3,200. Prices are subject to change: our suppliers have been very volatile lately, and we are upfront about that.

Same-week visit for most repairs

Routine residential work typically gets scheduled within the same week, sometimes the same day if we are already in your area. No-water calls get priority.

Same crew does the work

5-year parts + labor warranty. The crew that quoted the job does the job. Pressure Package + most residential submersibles carry a 5-year parts and labor warranty (tank + switch on Pressure Package; wire + control box + pump on submersibles). Residential jet pumps and commercial pumps: 1 year parts + labor. Everything is on the invoice before you sign.

On-site assessment

no service call fee, no diagnostic charge. We arrive in a marked Perry-Pump truck, check the wellhead, tank, switch, and panel, and walk you through what we are seeing. Routine residential diagnostics are no charge. The exception is the paid pump-pull diagnostic for specific commercial situations: we tell you before we start.

Complete Well & Pump Services

From emergency pump repairs to water treatment systems, we service every major component of residential and agricultural well systems across North Florida.

Pump Service

Well Pump Repair

Diagnostic hub for every pump type, start here when you are not sure what is wrong.

Learn More →
Jet Pumps

Jet Pump Repair

Shallow-well jets (25 ft or less) and deep-well jet setups with the ejector in the well.

Learn More →
Submersible

Submersible Pump Repair

Floridan Aquifer wells run almost entirely on submersibles, motor, drop pipe, control box.

Learn More →
Booster

Booster Pump Repair

Single-stage and multi-stage boosters for low-yield wells, multi-story homes, long runs.

Learn More →
Replacement

Pump Replacement

Full pump pull + new pump + drop pipe + install. Submersible from $5,000; jet from $4,000.

Learn More →
Pressure Tanks

Pressure Tank Replacement

80% of pump-will-not-shut-off and low-pressure calls are actually a waterlogged tank.

Learn More →
Controls

Pressure Switch & Control Box

First place we check on a sudden failure: fire ants in the contacts is the North Florida #1 cause.

Learn More →
Constant Pressure

Constant Pressure Systems

Franklin SubDrive and Grundfos for true constant pressure. CSV for irrigation. No AquaVar.

Learn More →
Wellhead

Wellhead Extension & Repair

Raise the wellhead above grade for flood-zone protection.

Learn More →
Filter

Sediment Filter Replacement

Whole-house cartridge filtration sized to your water; we tell you the replacement interval.

Learn More →
Treatment

Water Treatment

Iron, sulfide, hardness, UV, designed around your water chemistry. Free on-site water test.

Learn More →
Pond Pump

Pond Pump Repair

Backyard ponds, water features, and small-acreage aerator pumps. Honest repair-vs-replace call.

Learn More →
Inspections

Well Inspections

Annual system + water-quality + structural. Pre-purchase real-estate inspections at $200.

Learn More →
Inspections

Irrigation Pump Repair

Sub-turbine, line-shaft turbine, centrifugal boosters, residential lawn pumps. Ag work regular.

Learn More →

Why homeowners choose Perry-Pump

  • Fully licensed and insured. Florida Water Well Contractor License #5016.

  • Experienced well repair specialists. Third generation, 50+ years working North Florida wells.

  • Quality workmanship and straightforward customer service.

  • Free service call and $0 diagnostic on routine residential work.

  • 5-year parts and labor warranty on the Pressure Package and most residential submersibles, in writing on the invoice.

What is Different About North Central Florida Wells

Working wells in North Central Florida means working around five local conditions that do not apply the same way in other parts of the country. These shape how we diagnose, what we install, and what we recommend customers do between visits.

Floridan Aquifer submersibles dominate: most systems run at 100-400 ft

Almost every residential well in our 17-city footprint draws from the Floridan Aquifer at 100-400 feet, with deeper wells east of Gainesville and shallower ones across the Suwannee River basin. Submersible systems dominate the repair calendar here; the typical pump-pull-and-replace job in our market is a 200-foot Floridan submersible.

STEP 1

Emergency well repair when the water stops

Most pump failures come down to normal wear on the pressure switch, control box, capacitor, pump, or a waterlogged tank, and that is what we diagnose and fix every day. Lightning can damage a control box during summer storms, so we check the electrical side after a strike. We take no-water and emergency calls year round and move them to the top of the queue.

STEP 2

Most casing issues trace back to the original installation

When a casing develops a crack, a joint separation, or a leak, the cause is usually the original install: poor materials, a bad joint, or a seal that was not done to spec. We repair the affected section and return the wellhead to a sound, sealed condition. We are a well repair specialist. We do not drill new wells, and when a new well is genuinely needed, we refer you to a driller.

STEP 3

Iron, sulfide, and hardness are the default in our water, not the exception

Most North Florida wells produce water with measurable iron (reddish staining), sulfide (rotten-egg smell on the hot tap), and hardness (white scaling). Sediment filtration handles the particulate side; iron removal, sulfide treatment, and softeners handle the chemistry. We do a free on-site water test with every treatment quote.

STEP 4

Fire ants in the pressure switch are a real, recurring North Florida failure

Fire ants are attracted to the electrical frequency in pressure-switch wiring (a lineman explained this to Eric years ago). Ant bodies wedged between the contacts keep the points from closing, leaving the pump unable to start. We install pest-blocking foam in the conduit and silicone every visible opening.

STEP 5

Four Technical Topics Where Most Pump Shops Pick a Default

Four places where the easy answer is not the right one. One-line take? Call us. The actual reasoning is here.

Pressure tank sizing, drawdown vs cycle time.

We size the pressure tank to your pump's output and your system's demand, not to a fixed model. The goal is enough drawdown that the pump runs about a minute per cycle, which keeps it from short-cycling and protects the motor. We confirm the right size on site.

Reading a North Florida water test, what the numbers mean.

Field-kit in plain English: pH 6.5-8.5 is normal (outside that range corrodes or scales). Hardness above 7 grains per gallon is considered hard and worth a softener. Iron above 0.3 ppm stains; we treat above 0.3. Sulfide above 0.1 ppm produces the rotten-egg smell. Nitrate above 10 ppm is the EPA limit (a separate RO drinking solution from a specialist is the right answer there). We do not test bacteriological (E. coli/coliform) in-house; buyers arrange that through an FDOH-approved lab.

Wellhead cap-and-seal: FDEP sanitary requirements.

All wellhead and casing work is performed in accordance with applicable Florida state code. We bring older or damaged wells back to a sound, properly sealed condition, and explain what we did in plain language.

VFD vs Cycle Stop Valve vs traditional pressure switch.

Three paths to constant pressure. A traditional switch is the cheapest and cycles between cut-in and cut-out, the default for most homes. A CSV is a mechanical valve that holds output constant by throttling flow before the tank, useful for irrigation and small fluctuations. A VFD (Franklin SubDrive or Grundfos) modulates pump speed electronically to hold target pressure. We use VFDs for true whole-home constant pressure and CSV for irrigation. No one-size-fits-all, and we do not install AquaVar.

Seven Reasons Why Customers Stay With Us

Most well-pump shops in our market are honest, competent operators. Where Perry-Pump is different shows up in seven specific places: each one we can prove on paper or on the invoice.

1

A Florida Water Well Contractor License, with the number on the page

Our state license is FL #5016, listed in the FDEP public registry, and in the footer of every page on this site. Our license number is on every page of this site and in the FDEP public registry, so you can verify it before you spend a dollar.

2

Honest recommendations: "You do not need that" is on the table

About 80% of "my pump will not shut off" calls turn out to be the pressure tank or the switch, not the pump. We would rather sell the right repair than the most expensive one. If a $300 switch fixes it, that is the quote.

3

Three association memberships: FGWA, NGWA, and NCFWA

Florida Ground Water Association, National Ground Water Association, and North Central Florida Water Association, all three. Trade-association membership will not fix your pump, but it shows where we keep up with code, equipment, and training.

4

5-year parts and labor warranty on Pressure Package and most submersibles

Pressure Package (tank + switch) and most residential submersibles (wire + control box + pump): 5 years parts and labor. Residential jet pumps and commercial pumps: 1 year. Always in writing on the invoice and explained up front.

5

Free service call. $0 diagnostic. Wisetack financing

No charge to have us out for routine residential work. The exception is the paid pump-pull diagnostic on specific commercial situations: we tell you before we start. For larger repairs, Wisetack financing approves in minutes with real terms before you sign.

6

Manufacturer-authorized installer, five brands we will put our name on

Grundfos, Franklin Electric, Flint & Walling, Clack, and Stenner. When a manufacturer authorizes you to install their equipment, parts move faster, and warranties get honored without an argument.

7

Honest hours. Honest after-hours framing

Normal hours Mon. - Fri. 8 AM - 5 PM. After hours, calls may go to voicemail; we return them at our earliest availability and schedule for the next available day. We will not claim to be 24/7 when we are not. No-water emergencies move to the top of the queue.

Seven Questions to Ask Any Well Pump Contractor Before You Hire

Pattern of evenly spaced white dots on a black background.

These seven questions help you sort an honest pump shop from a sales pitch, regardless of who you hire. We answer yes to all seven, and we will show you proof on each one.

Splash of water with water droplets and splashes against a white background.

We are happy to walk through all seven on a phone call before you ever schedule a visit. Call (352) 474-7142 or use the contact form below.

Close-up of splashing water with droplets against a black background.

Our Reviews

17 COMMUNITIES SERVED

Communities Across North Central Florida

We serve a 17-city footprint across 9 North Central Florida counties: Alachua, Union, Bradford, Columbia, Suwannee, Putnam, Clay, Baker, and Gilchrist. Most of our service is within driving distance of our Gainesville office; we have established customer relationships in several rural communities farther out as well. If your town isn't listed, call us. We'll tell you straight whether we can reach you.

Office Location

747 SW 2nd Ave, Gainesville, FL 32601 — by appointment.

(352) 320-2412

17

Cities Served

9

Counties Covered

50+

Years Experience

3rd

Generation Family Trade
Gainesville (HQ)
Trenton
Lake Butler
Waldo
Lake City
Hawthorne
Alachua
Glen Saint Mary
Newberry
High Springs
Bell
Starke
Brooker
Raiford
Keystone Heights
Melrose
Branford
INCLUDED WITH EVERY CALL

What Is Already Included When You Call Us

There are no seasonal promo codes on this site. What is built into every call is consistent enough that it should not read as an "offer", but customers ask, so here it is.

01

Free service call + $0 diagnostic on routine residential work.

We don't charge to come look at a residential well system. We don't charge for diagnosis on routine repairs. Paid pump-pull diagnostics apply to specific commercial situations only, and we explain those up front.

02

Free on-site water test with every water-treatment quote.

Iron, sulfide, hardness, pH, nitrate: we run a field-kit test as part of every water-treatment quote. The system we design is built around what your water actually contains. We don't sell cookie-cutter softener bundles.

03

Wisetack financing on larger repairs.

Approvals are typically within minutes. Terms are shown before you sign. Wisetack is a real consumer-finance provider with no hidden fees; see wisetack.com for details.

04

Military and first-responder discount.

Eric handles military and first-responder discounts on a case-by-case basis, depending on the scope of the work: there is no fixed percentage published. Ask when you call.

Frequently Asked Questions

Our Blogs

Ready to Schedule? Call Perry-Pump Today.

Whether your well stopped this morning, your pressure has been creeping down for weeks, or you are a real-estate buyer who needs a pre-purchase inspection ($200 flat, written report included), call (352) 474-7142 and we will get you on the schedule. Routine residential repair work has no service call fee and no diagnostic charge, and we put the warranty on the invoice before you sign.